Your Order will be shipped within 24 hours or within 24 hours of weekends and holidays.
All domestic orders within the continental United States under $34.99 are charged a flat rate of $10.95 per order. Orders $35.00 and above are shipped FREE!
When your order is shipped we will contact you via email with a tracking number so you can easily track your order. If you have any questions about tracking please contact us.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Shipping rates international destinations are based on weight. We have several options for shipping international. Please choose the option that suits your needs best. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please note your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient’s responsibility.
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
If you have questions about your order or shipping please call toll free or use the contact us form.
We are here to help you. Happy satisfied customers are our business!